Accessibility Statement

SelfBack is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

WCAG 2.1 Level AA Compliance

The Web Content Accessibility Guidelines (WCAG) are essential for designers and developers, setting standards to enhance accessibility for individuals with disabilities. SelfBack aims to meet these guidelines by adhering to Level AA conformance of WCAG 2.1. Although currently partially conformant, this means that while most of the content complies, some areas still require further adjustment to fully meet the accessibility standards. Continuous efforts are being made to upgrade and improve the accessibility of all SelfBack services.

Human Interface Guidelines

Adherence to Best Practices: SelfBack commits to following the Human Interface Guidelines, which recommend best practices in design to ensure high accessibility and ease of use. These guidelines help to make our services more intuitive and accessible for all users, including those on iOS and Android platforms, supporting all standard accessibility features available on these systems.

Feedback and Communication

Encouraging User Feedback: At SelfBack, we highly value your feedback regarding the accessibility of our services. Should you encounter any accessibility barriers, please do not hesitate to contact us at contact@selfback.dk. We aim to address all feedback promptly and typically respond within 24 hours during business days. Your input is crucial in helping us enhance our service accessibility continuously.

Ready to put SelfBack into play?

Get in touch with our regional representatives to learn about SelfBack's capabilities in areas such as distribution options, refunds and more.
Or fill out the form

UK

Ken Garner, Country Manager
kengarner@selfback.dk

Scandinavia

Rasmus Hovgaard Hansen
rhh@selfback.dk

France

Niels Onteniente, Country Manager
nielso@selfback.dk

Germany

Customer Sales
sales@selfback.dk

USA

Customer Sales
sales@selfback.dk

Global

Søren Kleberg, CEO
soren@selfback.dk